I’m at my first in-person partners meeting in two years, staying at what I’m sure is a five star hotel. Who knows how far into the three digits it’s charging.
But this is life after the pandemic – or at least after we’ve gotten used to the pandemic – and much has changed in the hospitality industry. Or perhaps what I’m really demonstrating is that I’ve simply lost touch with the modern world of hotels over the last two years.
It started when I left my law firm’s dinner at a reasonable hour, returning to a really lovely room in a hotel that shall not be named. I was looking forward to enjoying a super expensive package of nuts from the minibar – which in my naïveté I just assumed was still a “thing.” But when I realized my keycard wouldn’t unlock said minibar I dialed 0 – at least that usually still works – to inquire about the issue. I was informed that Covid somehow had required the emptying of all minibars (despite the fact that minibars, whose ingredients are individually packaged and as pristine as a first snowfall, would hardly appear to be spreaders of Covid).
So giving up on that, I thought I could at least make a cup of decaf coffee in the fancy Illy coffee maker that was on top of the empty locked minibar. But Illy coffee machines should be banned as apparently no one, hotel staff included, knows how to use them.
With all the high falutin’ technology in this room – there was an imbedded TV screen in the bathroom mirror (what??) you would think you could at least turn the lights off with the help of one switch. But no, the switches were multiple and varied and at the end of the evening I found myself looking for manual off and on switches on each light fixture as the only way to power down. At least they still have switches. By the way, that omits the earlier hunt for the bathroom light switch, which turned out not to be close to the door but required a venture into a dark bathroom to find it somewhere in the center of the room over the middle of the vanity.
As I re-read this it certainly sounds like a rant of first world problems. But I’d never have thought that climbing up a ladder to my comfortable queen size mattress in my rooftop tent, illuminated by a little string of built in, battery pack operated LED lights, would be easier than staying in a swank hotel!